If you have decided to travel with your pet, be sure to let us know when booking or purchasing your ticket or by calling our Call Center no later than 24 hours before the scheduled time of departure. The maximum weight of pet (including bird) together with the container for the transportation in baggage hold shall not exceed 75kg.
Preparing your pet for the flight
To make your pet calmly during the flight, it should be prepared for it far in advance. For six months, or even earlier, buy a pet carrier that meets the requirements of the airline, put a cozy, familiar litter and its toys in it — it should become a favorite place, not a prison cell. Let the animal be comfortable with the cage at home.
Large dogs with container weighing from 32 to 75 kg shall be transported in special closed containers in the baggage hold in accordance with the following requirements:
- Container shall conform to dog sizes in height, width and length and be selected so that pet could not only sit and lie, but stand in full growth and freely rotate 360°;
- The marking on the container shall indicate the maximum permissible weight of the transported animal, as well as the weight of the empty container;
- Two parts of the cage shall be bolted together. The use of cages with any other locking system is not allowed;
- Any container with an animal weighing more than 32 kg shall be equipped with at least two side handles;
- One fixedly attached water bowl shall be installed in the cage;
- The door shall be equipped with a centralized locking system that closes the lock on all four sides. In addition, it is necessary to use bundle ties also on all sides;
- Cage wheels shall be removed or, if they move, they shall be pushed or fixed with adhesive tape;
- The cage floor shall be covered with a blanket, newspapers or other absorbent material. Please note that the use of straw and peat is prohibited; In order to avoid damage during loading/unloading of the container with the animal in the aircraft, the additional folding handles shall be folded and fixed with adhesive tape.